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Senior Registration Assistant/UNOPS, Damazine

The United Nations High Commissioner for Refugees is seeking for qualified candidate to fill the following post:

 Type of Contract: UNOPS Individual Contractor
 Section/Unit: Protection Unit
 Grade Level: LICA 5
 Duty Station: Damazine
 Duration: Till 31/12/2021
 Closing Date: 04 Dec 2021


After the outbreak of violent conflict in Benishangul-Gumuz regional state in the Western Ethiopia refugees started to cross the border into Blue Nile State in Southeast of Sudan. Refugees are fleeing their home country due to generalized violence and fear of persecution by different armed groups and militia. The refugee influx into Blue Nile State started at the end November 2020 from Benishangul Gumuz in Ethiopia. The majority of refugees are from Gumuz and Berta ethnic groups and other sub-groups namely Kwama, Shinasha; Jabalween (Jabalawin); Kadhlu; Fabwein; Fawansa, Gbaween (Gubaina); Fabiro (Kabiro); Agaw-awi and Tigray who are minority.


As of June 2021, about 7,500 individuals had arrived in Sudan through different border entry points such as Dem Saad, Manchaleng, Yabacher, Menza, Shamfoz and Magano. At the border entry points, household registration is conducted by the office of the Commissioner of Refugees (COR)  with support from UNHCR as a form of initial screening in preparation for relocation from the border as well as identification of immediate protection needs by individuals and households. A camp has been established (Camp 6) near Village 6 for the voluntary relocation of refugees from the localities they have arrived to; about 1,200 have been relocated here so far. At Camp 6, registration will be conducted at individual level by both COR and UNHCR. Individual registration is important to facilitate identification of persons with specific protection needs and also facilitate various assistance interventions at the camp including food and core relief items.


The Senior Registration Assistant will be the Team Leader of the Joint Registration team consisting of COR and UNHCR, s/he will be a reporting to the Emergency Coordinator or Field Officer covering the response in Blue Nile State. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Registration Assistant may assist in compiling and analyzing information related to registration activities in the operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies. The incumbent shall support the office in coordinating registration activities with Government of Sudan and other stakeholders.



 Duties and responsibilities:

The incumbent will be responsible for the following tasks among others. The tasks will be performed in Blue Nile State however occasional support missions to other states could be approved whenever needs arise.


  • Registration team leader.
  • Provide on-site technical support to the assigned registration team.
  • Assist in the implementation of registration strategies and methodologies for populations of concern.
  • Conduct registration interviews when required in accordance with registration standards and guidance.
  • Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
  • Draft correspondence and reports relating to registration activities in the operation, when required
  • Provide statistics and draft reports related to registration data, as requested.
  • Act as interpreter and translator when needed.
  • Perform other related duties as required.



3. Monitoring and Progress Controls



Based on the current Sudan registration strategy, by the end of 2022, COR and UNHCR should have concluded the registration backlogs in all locations. In Blue Nile, it is anticipated that the population of approximately 8,000 will be moved to the camp and any other additional arrivals registered on an individual basis. Several assistance initiatives take place in the camp on a monthly or ad-hoc basis will be conducted through biometric verification of beneficiaries, the incumbent will be involved in the planning and implementation of these initiatives.


The main guide for performance monitoring will be the achievement of the weekly and monthly registration targets assigned to the incumbent’s team.


The following will be the key performance indicators:

  • Number of Individuals registered
  • Number of assistance conducted through biometric verification of beneficiaries.



 Minimum Qualification, Skills and Experience Required:

a. Education


For this position, either two years relevant experience with High School Diploma or one year relevant work experience with Bachelor degree or equivalent or higher is sufficient for qualification. The fields below are desirable.


  • Social Science                          
  • Statistics                      
  • Mathematics                
  • Information Technology


b. Work Experience




  • Good computer skills, particularly in data management.
  • Training in basic principles of international protection.
  • Experience in working with UNHCR PRIMES tools (RAPP, BIMS, GDT, DataPort).




  • Past work in a team leadership position
  • Experience working in a team setup



c. Key Competencies


Core Competencies



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation


Cross-Functional Competencies

Analytical Thinking

Technological Awareness

Planning and Organizing

Negotiation and Conflict Resolution


Only short listed candidates will be notified.

Female candidates are strongly encouraged to apply

Candidate Assessments may include a written examination followed by a Competency Based Interview.


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