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Duties and responsibilities:
1.Program Implementation & Monitoring - Lead and supervise the day-to-day implementation of Cash-Based Transfer (CBT) activities at the field level, including cash/voucher distributions and digital/mobile payment operations.
- Coordinate closely with Cooperating Partners (CPs), Financial Service Providers (FSPs), vendors, and other stakeholders to ensure effective, timely, and accountable delivery of assistance.
- Ensure strict compliance with WFP’s Standard Operating Procedures (SOPs), CBT operational guidelines, and accountability to affected populations (AAP) standards.
- Facilitate and monitor beneficiary targeting, registration, and verification processes, ensuring the accurate use of digital platforms such as SCOPE or other beneficiary management systems.
- Oversee the setup, organization, and management of distribution points, ensuring safety, crowd control, and transparency during distributions.
- Supervise and support post-distribution monitoring (PDM) activities, ensuring timely feedback collection and reporting to inform program quality and effectiveness.
2.Team Supervision & Capacity Building - Supervise CBT field teams, including enumerators, data clerks, and distribution assistants.
- Train staff and partners on CBT tools, beneficiary management, complaints and feedback mechanisms, and safeguarding.
- Conduct refresher training sessions as needed.
3.Coordination & Reporting - Liaise with local authorities, community leaders, and protection actors to ensure community acceptance and conflict sensitivity.
- Ensure proper documentation of CBT activities including distribution reports, beneficiary lists, and reconciliation documents.
- Submit timely and accurate field reports (daily/weekly/monthly) on CBT implementation and challenges.
- Report incidents of fraud, protection concerns, or operational delays to relevant supervisors.
4.Data Management & Accountability - Monitor transaction data, troubleshoot issues with transfers, and support reconciliation with FSPs or vendors.
- Facilitate beneficiary feedback collection and support complaint resolution in coordination with the AAP team.
- Ensure proper archiving of beneficiary data and documentation in line with WFP data protection policies.
5.Cash Distribution Committees - Ensure that each Distribution Point has a Cash committee with different roles viz. sharing area monitoring, stacking area assistance, crowd control, random weighing of food, support on fence demarcation, lining up of beneficiaries, group distribution etc
- Provide necessary trainings to the CBT Committee members
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Minimum Qualification, Skills and Experience Required:
1.Required Professional Experience:
- Field-based international NGO work experience with a minimum of 3 years total development and emergency experience in Food & Cash assistance Program
- Sound knowledge of humanitarian international standards, policies and procedures including the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), donor requirements and WV Humanitarian Accountability Framework
- Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts.
- Strong English communication skills (both oral and written).
- Positive collaboration and facilitation skills including the ability to train and supervise a multi-cultural team;
- Proven ability to manage complex partnership relationships
- Good cross-cultural communication skill,
- Good Knowledge on the Cash Based program requirements
- Field based locations and spend most of the time in the field visiting projects sometimes under difficult living conditions.
2.Required Education, training, license, registration, and certification - Fluency in written and spoken English and ability to speak local languages
- Basic to Intermediate English Spoken and Written;
- Technical Training qualifications required: Professional technical skill desired- especially in the realms of community engagement and project-cycle management
- Proven experience in technical surveying, project designing, implementation
- Good knowledge of SPHERE standards.
- Computer literacy in MS Word, MS Excel, Power point and Technical Drawing Packages.
- Experience in community based participatory development approaches strongly desired
- Financial management (non-finance mangers.)
- Experience: 3 to 5 years of experience in Relief and Development wor
3.Preferred Knowledge and Qualifications - Bachelor’s Degree or Diploma in Agriculture or Social Science
- Minimum of 3 years relevant experience in a related job.
4.Travel and/or Work Environment Requirement - Work environment: Field -based with frequent travel to the project sites
- On call: Immediately
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