Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Context

Lead the implementation and adaptation of MEAL systems for Geneva Call’s Sudan Country Mission in Port Sudan, ensuring they are responsive to a complex and rapidly evolving conflict environment. The role focuses on maintaining data quality, supporting real-time monitoring, and strengthening accountability to affected populations.

Working closely with programme teams across Sudan, HQ MEAL functions, the MEAL Officer ensures that data collection, analysis, and reporting inform timely, evidence-based decision making and adaptive programming in close coordination with Port Sudan and Nyals programme teams.

Role

Under the direct supervision of the Country Director and with a technical reporting line to the Global MEAL Lead, the Country MEAL Officer supports the development, implementation, and management of monitoring, evaluation, accountability and learning systems at country level.

The role works closely with the Head of Programmes, programme staff, the HQ MEAL Unit, and the Africa regional team including the Regional Head of Programmes, Regional MEAL, and Liaison Coordinator to ensure alignment with organizational MEAL standards and requirements.

The position ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.

Work Relations

• Internal: Country Director, Head of Programmes, Programme and support staff, HQ MEAL Unit, HQ-based Regional Africa Team, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required
• External: Implementing partners, service providers, and relevant coordination platforms

Monitoring and Evaluation

• Develop and operationalize project-level MEAL frameworks and plans.
• Implement monitoring systems and tools across programme activities.
• Track progress against indicators and ensure alignment with logical frameworks.
• Review indicator performance and flag inconsistencies or data gaps.
• Conduct regular field monitoring, data verification, and quality assurance checks.
• Support baseline, endline, and other assessments, including data collection and coordination.
• Provide MEAL inputs for internal and donor reporting.
• Support the design and adaptation of monitoring tools and methodologies to fit the operational context.
• Contribute to the development of evaluation frameworks, including indicators, sampling approaches, and data collection methods.

Accountability and Learning

• Establish and manage feedback and complaint mechanisms in line with programme design and operational context.
• Track, document, and follow up on feedback and complaints in line with protocols.
• Escalate sensitive cases in accordance with safeguarding and accountability standards.
• Facilitate periodic learning and reflection sessions with programme teams.
• Document lessons learned and support adaptive programme improvements.
• Support the dissemination of lessons learned and good practices across teams and partners.
• Support integration of learning into programme design and implementation.

Data Management and Analysis

• Maintain databases, trackers, and information management systems ensuring data accuracy.
• Conduct routine data analysis to inform programme performance.
• Produce dashboards and basic data visualizations.
• Ensure data is systematically stored, cleaned, and accessible for reporting and evaluation purposes.
• Ensure data protection, confidentiality, and secure data storage in line with organizational policies.
• Translate data findings into actionable recommendations and support follow-up on their implementation.

Training and Capacity Strengthening

• Train and support field staff and partners on MEAL tools, data collection methods, and reporting requirements.
• Provide on-the-job coaching to staff and partners to strengthen MEAL practices.
• Supervise enumerators, interns, or small data collection teams.
• Promote consistent application of MEAL standards across field teams.

Additional Duties

• Propose improvements to MEAL processes and tools based on field experience. 
• Support coordination with partners on MEAL-related activities. 
• Support drafting of donor reports and proposals, ensuring MEAL inputs are evidence-based. 
• Support the organization of learning events, workshops, or review meetings at country level. 
• Ensure compliance with organizational MEAL standards and donor requirements across programme activities. 
• Support the coordination of external evaluations, including engagement with consultants and stakeholders. 
• Perform other relevant tasks as assigned.

Requirements

Essential

• Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.
• Formal training in MEAL, data management, or data analysis.
• Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).
• Strong skills in data tracking, verification, and reporting.

Desirable

• Certification in MEAL systems, evaluation, or data analysis.
• Certification in project or program management (e.g. PMP, PRINCE2).

Experience 

Essential

• Minimum 5 years of professional experience, including at least 2 years in MEAL-related roles.
• Experience implementing surveys, maintaining databases, and contributing to analytical reports.
• Familiarity with MEAL systems and donor reporting requirements.

Desirable

• Experience in humanitarian contexts and fragile settings.
• Exposure to partner coordination and multi-stakeholder environments.

Job related Competencies and Technical Skills

• Strong analytical and data interpretation skills.
• Ability to work independently and manage multiple priorities.
• Experience supervising data collection teams.
• Solid report writing and documentation skills.
• Understanding of humanitarian programming and sectoral approaches.

Organizational competencies

• Understanding and respect for humanitarian principles and Geneva Call’s vision, mission and confidentiality.
• Flexibility and adaptability.
• Collaborative, team‑oriented and solutions‑oriented approach.
• Uphold Geneva Call’s core values: humanity, neutrality, impartiality, accountability, dedication and respect.

Languages

• Fluency in English (C1–C2 level) required 
• Proficiency in Arabic required

Additional information 

Performance Management

The employee will be accountable for the responsibilities and the competencies described in this job description. Performance reviews will be conducted in accordance with Geneva Call’s Performance Management guidelines using the job description, the individual work‑ and professional development plan, and the competency framework.

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could engender safety issues for co‑workers at Geneva Call, will be excluded from this selection process.

Why join Geneva Call?

This role offers the opportunity to shape MEAL practices that protect civilians in conflict zones, contribute to life‑saving humanitarian initiatives and support adaptive programming in challenging contexts. If you are passionate about generating evidence and learning to improve humanitarian outcomes, we look forward to your application.

For Application: Please only submit your CV and cover letter.

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short‑listed candidates will be contacted by the HR team to invite them for a written test – and the steps afterwards if they qualify, i.e., interview and other assessments as deemed appropriate.

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Application

Closing date: 18.May.2026

Beside submitting your hardcopy at HAC office, please use the below link to apply for the job online and fill-in the form:

https://www.genevacall.org/careers/

Conditions

• Type of Contract: Fixed term contract (National position)
• Activity rate: 100%, full-time position
• Place of Work: Port Sudan – Red Sea, Sudan
• Preferred start date: 15.June.2026