About CRS: 

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform the lives of people in need in more than 100 countries, regardless of race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. Since 2004, CRS has provided life-saving assistance to the most vulnerable communities adversely affected by conflict and natural disasters in regions such as Darfur. 

Job Summary

The ICT4D SPO is responsible for implementing digital program tools for the multi-sector assistance (including food, health, and nutrition) in prioritized localities across Central and North Darfur.  The ICT4D SPO will mostly focus his/her support on project funded by Sudan Humanitarian Fund. Depending on needs, other projects might require support. He/she will work closely with the MEAL team to support data management, develop custom report designs, and enhance the project’s Monitoring, Evaluation, Accountability, and Learning (MEAL) system's performance. The ICT4D SPO will work with the MEAL team to provide database management support, maintain the relational database, and visualize prioritized data. The Staff will lead project staff capacity-building efforts to guide the efficient utilization of the Project Management Information System.

Roles and Responsibilities

• Support the assigned project in digitizing ICT4D applications, mainly monitoring and evaluation tools and Risk and Compliance (RC) tools, using different CRS standardized platforms.
• Support electronic data management at the field level, including planning, collection, and reporting of field-level data. Work closely with MEAL and the team to design user-friendly tools and applications. 
• Contribute to the development and deployment of a high-quality mobile device management solution and monitor its utilization by project staff. 
• Utilize appropriate digital technology for the MEAL system to track program performance innovatively using the dashboard, regular data analysis, and undertake regular data quality assessments.
• Contribute to the MEAL team’s reporting effort periodically, according to the team and partners’ interests, including designing custom reports and dashboards for different project activities to show the progress of the activities
• Ongoing database support to identify and report glitches and coordinate with MEAL manager to troubleshoot errors. 
• Provide ICT4D support and liaise with CP ICT4D SPO and other technical staff to resolve any ICT4D technical issues. Identify projects' ICT4D capacity needs and provide close support.
• Provide training and regular coaching for program staff (mainly MEAL staff, where needed, field enumerators) on all relevant components of the ICT4D platform and effective use of a web-based reporting system. 
• Capture and share lessons learned and best practices in ICT4D to facilitate improvements in decision-making and contribute to learning agendas.

Agency-wide Competencies (for all CRS Staff):

These are rooted in CRS's mission, values, and guiding principles, and each staff member uses them to fulfill his or her responsibilities and achieve the desired results.

• Integrity, Continuous Improvement & Innovation, Builds Relationships
• Develops Talent, Strategic Mindset

Accountability & Stewardship

JOB REQUIREMENT

Education and Experience

• MA/MSC degree or BA/BSC degree in Computer Science/Data base management of study with 2 years of relevant experience for MA/MSC or 5 years of relevant experience for BA/BSC degree
• Knowledge of technical principles and concepts in ICT4D. General knowledge of related disciplines, such as Statistics and human sciences, to ensure a proper cross-sectoral approach.

Knowledge 

• Experience with program monitoring, evaluation, and analysis.
• Experience with Sudan Humanitarian Fund is preferred.
• Certification in advanced database design, management and deployment (Microsoft Technology Associate) is an added advantage.
• At least 3 years of minimum experience working with relational database systems such as SQL, PostgreSQL, MSSQL, or Oracle, and a good working knowledge of SQL.
• Demonstrated experience in the development and administration of a database.
• Proficiency in using MS PowerBI and other visualization software is an added advantage.

Personal Skills

• Strong technical skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Good technical writing skills
• Presentation, facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented

Key Working Relationships: 

Supervisory: N/A

Internal: ICT4D SPO, MEAL Pprogram Mmanager, Emergency Coordinator, MEAL & PQ unit, other programming and operations colleagues

External:  Peer agencies, Partners, private sector, project participants 

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer

CRS's emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

Submission location: - 

If interested, please submit cover letter, resume and copies of your education and work certificates to Tawila Labour Office – April 4, 2026. Ensure that your cover letter or resume has a phone number here you can be reached