About RI Relief International

 is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them. RI Sudan has a non-negotiable policy of ZERO TOLERANCE towards Safeguarding. All employees are expected to abide by the Code of Conduct, Protection from Sexual Exploitation and Abuse (SEA), Child Protection Policy and Human Trafficking Policy of Relief International.

Position Summary 

The CVA Safeguarding Coordinator will support the integration of safeguarding, Protection from Sexual Exploitation and Abuse (PSEA), and Accountability to Affected Populations (AAP) within SHF/USG-funded FSL project. Reporting to the Safeguarding Manager, the coordinator will focus on identifying and mitigating safeguarding risks related to cash programming, strengthening complaints and feedback mechanisms, referral pathways, and community awareness, and supporting program teams to ensure safe and equitable access to assistance for vulnerable populations. The role also requires the ability to handle complaints and safeguarding concerns sensitively and confidentially, applying survivor-centered approaches and ensuring appropriate follow-up and referral. 

KEY RESPONSIBILITIES

1. Safeguarding Integration in FSL/CASH Programming 

• Ensure safeguarding and PSEA are integrated into cash distribution processes, beneficiary selection, and targeting. 

• Identify and mitigate context-specific safeguarding risks related to cash assistance (e.g., exploitation, exclusion, diversion).

• Support program teams to apply “do no harm” and protection mainstreaming principles. 

2. Complaints & Feedback Mechanisms (CFM)

• Establish and strengthen accessible, confidential complaints and feedback mechanisms for cash beneficiaries.

• Ensure communities are aware of how to report concerns safely, including SEA-related risks. 

• Support documentation and secure management of complaints data.

 3. Case Handling & Incident Response 

• Receive and follow up on safeguarding concerns using a survivor-centered approach. 

• Conduct initial fact-finding and support referrals to appropriate services. 

• Liaise with RI safeguarding structures for reporting and case management. 

4. Community Engagement & Awareness 

• Conduct awareness sessions with beneficiaries, including women, youth, and vulnerable groups, on: o Expected staff behavior o Safeguarding and PSEA o Safe access to cash assistance 

• Engage community leaders and groups to strengthen accountability and trust. 

5. Capacity Building 

• Deliver targeted training to staff and partners on safeguarding, PSEA, and safe cash programming. 

• Ensure safeguarding messages are contextualized for FSL/CASH interventions. 6. Coordination & Reporting 

• Participate in PSEA and safeguarding coordination forums. 

• Contribute to project reporting, including safeguarding updates, risks, and mitigation actions. 

• Document lessons learned and best practices for future programming. 

6. Risk Monitoring & Learning 

• Conduct rapid safeguarding risk assessments specific to cash programming. 

• Monitor trends in complaints and adjust mitigation measures accordingly. 

• Support learning and adaptation to improve safe program deliver

QUALIFICATIONS & REQUIREMENTS 

• Degree in Social Sciences, Development Studies, Social Work, or related field.

• Minimum 3 years’ experience in safeguarding, protection, or PSEA in humanitarian settings. 

• Experience in cash-based programming or FSL projects (highly desirable). 

• Proven experience in handling sensitive cases confidentially and ethically. 

• Strong skills in training, community engagement, and coordination. 

• Knowledge of safeguarding standards, PSEA, and Core Humanitarian Standards.

• Fluent in English and Arabic. KEY COMPETENCIES

• Strong interpersonal and communication skills 

• Cultural sensitivity and community engagement

• Ability to work in fast-paced, emergency contexts 

• High level of integrity and confidentiality 

• Teamwork and adaptability

RI VALUES & SAFEGUARDING COMMITMENT

 Relief International upholds the humanitarian principles of humanity, neutrality, impartiality, and independence, and enforces zero tolerance for safeguarding violations. All staff must adhere to RI’s Code of Conduct, PSEA, Child Protection, and Anti-Trafficking policies.