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Duties and responsibilities:
- Planning and supervising on a day-to-day basis the Warehouse and Stock Management activities in the project or capital, ensuring compliance of MSF standards, protocols and procedures. These activities include but are not limited to the following:
- Physically and administratively managing medical and non-medical stocks in conjunction with the supply officer and the stock owners and assuming responsibility for the warehouse and its contents
- Ensuring that all necessary tools and management procedures are in place in order to avoid stock ruptures, losses (expires, damages due to bad storage conditions, temperature breach) and excess stocks. Regularly checking inventory levels (physical counts), keeping inventories up to date and monitoring consumption
- Checking, recording and arranging the goods received and ensuring the availability of a wide range of items for various projects and departments (medical supplies, food, spare parts, tools, equipment, etc.)
- Ensuring that all items are well organized and correctly stored according to their specificity, well protected, fully identified and easily accessible (cleanliness, security, access, etc.)
- Supervising the team under his/her responsibility including the definition and planning of each person's tasks (daily supervision and checking the quality of their work); drawing up working schedule and organizing and leading team meetings
- Supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
- Performing delegated tasks according to his her specialty and as specified in his/her job description.
- Warehouse and Stock Management
- Oversee daily warehouse operations, ensuring compliance with MSF standards.
- Manage medical and non-medical stocks physically and administratively in coordination with Mission Supply Manager and project supply teams.
- Ensure tools and procedures are in place to prevent stock ruptures, losses, and overstocks.
- Conduct regular inventory checks and monitor consumption trends.
- Goods Reception and Distribution
- Supervise reception, recording, and arrangement of goods.
- Guarantee timely dispatch to projects and departments, adapting to access challenges.
- Maintain transparent documentation for accountability and audits.
- Storage Organization and Safety
- Ensure supplies are properly organized, stored, and protected according to specificity (cold chain, hazardous, kits, logistical items).
- Maintain cleanliness and safety standards in warehouses, including fire prevention, pest control, and restricted access protocols.
- Team Supervision and Capacity Building
- Lead and supervise warehouse staff, defining tasks, monitoring performance, and ensuring accountability.
- Develop local staff capacity through training in MSF supply protocols, stock management tools, and emergency response procedures.
- Promote team resilence in high-stress environments, ensuring staff welfare and adherence to humanitarian principles.
- Compliance and Reporting
- Ensure strict compliance with MSF supply chain standards and accountability requirements.
- Provide regular reporting on stock levels, consumption trends, and risks to the Mission Supply Manager and mission leadership.
- Contribute to audit readiness by maintaining transparent documentation and traceability of all stock movements.
- Expected Deliverables
- Updated and accurate inventory reports.
- Monthly supply chain performance reports.
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