About CRS

CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our people of all faiths and Secular traditions who share our values and our commitment to serving those in need. 

Job Summary: 

The Facility Assistant will be responsible for supporting the day-to-day operations and maintenance of the World Bank funded Sudan Community Resilience project’s office. This includes overseeing office facility needs, coordinating repairs, and ensuring a safe, clean, and functional work environment. The Facility Assistant reports directly to the Senior Administrative and HR Officer and works closely with service providers to maintain office infrastructure and premises.

Roles and Key Responsibilities: 

• Support day-to-day office operations by maintaining a safe, clean, and functional office and guesthouse environment, in line with organizational standards.
• Oversee office and grounds cleanliness, janitorial services, and waste management; prepare and follow up on monthly and quarterly cleaning schedules.
• Monitor and coordinate repairs and maintenance for plumbing, electrical, and structural issues; carry out minor repairs or liaise with contractors as needed.
• Supervise cleaners and ensure cleanliness of office spaces, common areas, and proper functioning of security doors and shared facilities.
• Ensure availability and servicing of basic office utilities including drinking water, shared printers, and office supplies; maintain inventory and monitor usage.
• Maintain the office tender box register, asset tagging and barcoding, and support monthly physical inventory and asset tracking exercises.
• Keep accurate records of all repairs, preventive maintenance actions, and follow-ups with contractors, providing regular updates to the supervisor.
• Support reception duties by welcoming visitors, handling incoming calls, and directing inquiries appropriately.
• Any other duties may be assigned by the supervisor to meet the needs of the unit and operations department as and when needed.

Basic Qualifications: 

• Bachelor’s in administration or related field; A diploma in a related field may be accepted with a minimum of 4-5 years of relevant experience in office administration or facilities support.
• Minimum of 3 years’ experience in facilities or office administration, preferably with an NGO or development project.
• Experience coordinating with vendors and managing maintenance contracts.
• Basic knowledge of building systems and maintenance needs.
• Strong interpersonal and organizational skills.

Education and Experience 

Required Languages - Fluency in Arabic, working knowledge of English.

Travel - Minimal travel within the state, as required for facility-related tasks up to 10%.

Knowledge, Skills and Abilities (SKAs) 

• Demonstrates good oral and communication skills. 
• Good organizational skills and ability to lead and plan effectively. 
• Good Interpersonal relations skills. 
• Basic computer skills. 
• Self-motivated person able to work with minimum supervision. 
• Ability to safeguard confidentiality of information. 
• Good analytical and problem-solving skills (resolving problems or recommending solutions to supervisor). 
• Ability to plan, organize and prioritize work. 

Agency Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none)

If applicable: Work Conditions/Environment Conditions

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

What We Offer section

CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

CRS' talent acquisition procedures reflect our commitment to protecting men, women, boys and girls safe from abuse, exploitation, and harm. 

All qualified candidates are encouraged to apply for this position, especially those from marginalized and people with disabilities backgrounds

CRS's emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

CRS is an Equal Opportunity Employer.

Submission location: - 

If interested, please submit a cover letter, resume and copies of your education and work certificates to Lobour Office - Wad Madani, Al Gazira Ensure that your cover letter or resume has a phone number where you can be reached.