GBV Assistant will be responsible for providing direct case management services to survivors of Gender-Based Violence (GBV), ensuring a survivor-centered approach, and linking them to appropriate support services. The role includes conducting assessments, developing care plans, providing psychosocial support, and ensuring coordinated service delivery. The Caseworker will work under the supervision of the Protection Officer to ensure high-quality intervention and compliance with GBV guiding principles and international standards. The role does not involve direct response to GBV cases or GBV prevention activities.

Case Management & Service Provision:

• Conduct comprehensive assessments of survivors, ensuring confidentiality and a survivor-centered approach.
• Develop individualized case management plans, including safety planning, emotional support, and referrals to specialized services.
• Provide direct psychosocial support and empowerment-based counseling for survivors.
• Facilitate access to essential services such as medical, legal, and protection services through effective referrals and coordination with relevant stakeholders.
• Follow up with survivors to ensure service provision meets their needs and rights.
• Maintain accurate and timely documentation of cases in compliance with data protection protocols.

Community Engagement & Outreach:

• Strengthen the referral pathways by liaising with healthcare providers, law enforcement, legal aid organizations, and other service providers.
• Support community-based protection mechanisms and contribute to survivor-led initiatives where feasible.
• Engage with community stakeholders to promote safe and supportive environments for survivors.

Capacity Building & Coordination:

• Participate in GBV-related training sessions and capacity-building initiatives.
• Support the Protection Officer in training community volunteers, local organizations, and service providers on survivor support.
• Represent the organization in relevant working groups and interagency coordination meetings at the field level.
• Contribute to the development of IEC (Information, Education, and Communication) materials for awareness campaigns.
• Reporting & Documentation:
• Ensure proper documentation of case management activities while maintaining confidentiality and data protection standards.
• Prepare and submit regular reports on case management activities, challenges, and trends to the Protection Officer.
• Maintain and update case files and referral records in accordance with organizational and donor requirements.
• Contribute to monitoring and evaluation efforts by providing necessary data and insights on GBV interventions.
• Develop and update the monthly GBV database to track progress and ensure consistency in data reporting.

• Bachelor’s degree in Social Work, Psychology, Gender Studies, Law, Public Health, or a related field.
• Minimum of two (2) years of experience in case management, psychosocial support, or protection programming, preferably in a humanitarian or development context.
• Demonstrated knowledge of guiding principles, survivor-centered approaches, and case management best practices.
• Strong understanding of referral pathways and service mapping for survivors.
• Experience working in conflict-affected or displacement settings is an asset.
• Strong interpersonal and communication skills, with the ability to engage effectively with survivors and stakeholders.
• Proficiency in Arabic required; English is an asset.

KEY BEHAVIORS & ABILITIES:

       Commitment to ethical, survivor-centered case management and confidentiality.

•      Cultural sensitivity and ability to work in challenging and insecure environments.

•      Strong problem-solving, decision-making, and advocacy skills.

•      Ability to work independently while maintaining strong coordination with the team.

•             Flexibility and adaptability to changing program needs.

Note: No accommodation will be offered. 

We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. WeAreAlight.org
 

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment.