GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. 

GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, and child protection. 

GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Port Sudan. The current GOAL programmes focus on four main sectors: Primary Health Care, Nutrition, Water, Sanitation and Hygiene (WASH),, and Food Security and Livelihoods (FSL). accountability,

HR ,Policies, Procedures, and Adherence to Best Practices

• Oversee the review and implementation process of GOAL’s HR handbook, in accordin fairly and consistentlyance with GOAL international practices and local employment legislation, and ensure it is communicated to all staff.
• Ensure GOAL Sudan HR policies and procedures align to organizational standards and best practice, and  comply with Sudanese Labour Law and other applicable laws.
• Provide support to managers on employee relations and performance management, ensuring that issues are dealt with in a fair and consistent manner. This may include overseeing and/or participating disciplinary and grievance procedures.
• Work with senior managers to optimize and forward plan organizational structures for maximum operational efficiency.
• Ensure confidentiality is maintained throughout the HR team.

Recruitment Planning and Staff Selection:

• Ensure all recruitment is carried out in line with the recruitment policy and Sudanese laws.
• Ensure a transparent, timely and efficient recruitment process.
• Advertise/upload vacancies through GOAL’s recruitment system “Greenhouse”, Relief web, government agencies, networking and referrals, and other applicable sources.
• Shortlist candidates, interview along with technical managers and support the selection of the best candidates.
• Manage reference checks, ATCS and job offers. 
• Manage the HR orientation for all new staff.
• Ensure proper documentation, compliance, best practice throughout the recruitment process.

Inductions, Training and Staff Development:

• Oversee staff inductions.
• Coordinate development of standard staff induction materials and group induction days.
• Work with Budget Holders/Financial Controller to develop and seek funding for staff development, aiming to ensure staff have appropriate training to keep performance at the top level.
• Support line managers and department heads with the collection of training needs through assessments and review of performance appraisals and work with managers to organize training, development and mentoring initiatives to meet gaps.
• Maintain a training tracking sheet to monitor training identified during performance appraisals and record all trainings completed.
• Conduct exit interviews with staff who are leaving and report to the line managers on key trends.

Staff Management

• Line management responsibility of for all human resources personnel based in Port Sudan and matrix management HR personnel based in our field offices. 
• Ensure all HR personnel understand their roles and responsibilities, communicate clear expectations, set performance objectives and workplans, and provide regular and timely feedback to continue their professional development.
• Strengthen and build the capacity of the Huma Resource team.

Performance management:

• Support all managers as well as employees with the rollout and effective use of GOAL’s performance management system “Grow with GOAL”. 
• Support management to ensure appraisals are being conducted regularly and appropriately.
• Support managers and supervisors with training in objective setting and conducting staff appraisals as required.
• Maintain a training database of agreed training requirements and work with line managers and supervisors to help ensure training is conducted within a reasonable timeframe.

Compensation and Benefits:

• Support Senior Management and liaise with the HR Department in GOAL HQ in the review of staff compensation package.
• Be the focal point for all salary benchmarking exercises conducted at country level (Birches, MSF, NGO Forum, etc.) and provide recommendation on adjustments of pay when necessary to ensure competitive pay.
• Monitor market conditions related to benefits to ensure national staff benefit levels are competitive.
• Ensure effective management of staff Pension schemes, Medical Insurance and processing compensations on accidents and other staff related insurance claims.

Personnel Administration and Documentation:

• Prepare payroll every month and submit to Finance/ System Director for review before final approval by the Country Director.
• Audit the staff database and HR files on a frequent basis, ensuring all personnel data is accurate and maintained to the highest standard.
• Ensure all staff have valid ID cards.
• Ensure audit issues are addressed as per the agreed timeline
• Ensure staff contracts are kept updated and that all staff whose contracts are not going to be renewed are informed in line with internal procedures and best practice.
• Ensure that monthly timesheets are completed by all staff by sending reminders and track the completion with GOAL’s timesheet tracker. 
• Ensure all contract terminations are appropriately documented, all owed monies are paid to the departing staff member and exit processes are completed in a timely manner.
• Work with line managers and department heads to maintain leave plans through GOAL’s leave system “Kefron” and provide relevant reports, when required. 
• Ensure the timely processing and documentation of new contracts, contract extensions, staff transfers, promotions and other change of employment status.
• Manage statutory as well as internal processes related to onboarding, offboarding and disciplinary actions.
• Respond to employee-related queries and provide a high level of service for all HR related inquiries and requests.
• Ensure work/residence permits and other statutory requirements for expatriate staff are managed and tracked. Ensure the trackers are maintained and kept updated/shared with GOAL Sudan’s expat team.
• Liaise with GOAL’s legal advisor on labour issues at the Ministry of Labour and the Courts.
• Manage and document employee grievances and liaise with GOAL HQ, where necessary.

Safeguarding:

• Foster an inclusive and non-discriminatory working environment which is non-threatening and safe for all. An environment that addresses safeguarding adequately in its processes and where the barriers to raise and discuss concerns about safeguarding issues are identified and where possible mitigated.

Values & Behaviours:

• Strong commitment to upholding and promoting GOAL’s 5 values: Respect, Integrity, Courage, Partnership and Humanitarianism.

Other duties:

• Keep track of issues relevant to HR such as the introduction of new policies.
• Network with GOAL Global HR Group/HR Managers from other INGOs to keep informed of HR-related issues.

Any other task assigned by the line manager

• Master’s or Bachelor’s degree in human resources, business administration, or a ,related field.
• Minimum of 5 years’ experience of working in Human Resources, of which a minimum of 3 years in a senior HR capacity, managing a team. 
• Comprehensive knowledge of Sudanese Labour Law and other applicable statutory regulations.
• Fluent in English and Arabic, both writing and speaking.
• Competent computer skills; Microsoft Word/Excel/PowerPoint/Outlook/SharePoint.
• Excellent administration skills and a strong attention to detail.
• High level of discretion and confidentiality.
• Calm, analytical with diplomacy and communication skills.
• Organized, a self-starter,r and an enthusiastic team player.
• Ability to work under pressure to pursue multiple tasks simultaneously to successful conclusions.
• Ability to work at own initiative.

Personal qualities

• Self-motivated, enthusiasm and results focused.
• Flexible and adaptable.
• Negotiating, influencing and holding to account.
• Pragmatic and solution-oriented.
• Committed to high standards and continuous improvement.
• Ability to move between big picture and detail.
• Commitment to principles of diversity, equity, inclusion

General Terms and Conditions

• GOAL has a suite of integrity policies which have been developed to ensure the maximum protection of programme participants, children, vulnerable people and staff from exploitation. Any candidate offered a job with GOAL will be expected to adhere to these policies and employee obligations.  Job offers may be subject to police clearance.
• This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.
• GOAL is an equal opportunities employer. opportunit