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ICT Assistant

ADRA Sudan has been operational in Sudan for over 40 years and currently leads humanitarian assistance efforts in conflict-affected Blue Nile, White Nile and West Darfur States, supporting IDPs, returnees, refugees and host communities. ADRA is also implementing urban programming supporting women projects in Khartoum state.ADRA Sudan’s current areas of programming include food Security and livelihoods, WASH, nutrition, Peace building and Conflict Resolution, Education and protection, with gender Equity and environment mainstreamed.

 Gross Salary: 418.95 USD
 Grade Level: N3
 Supervisor: Logistics Manager
 No. of Post: 1
 Duty Station: Khartoum
 Duration: One Year subject to 3 months’ probation
 Closing Date: 18 August 2022



ADRA works with people in poverty and distress to create just and positive change through empowering partnerships and responsible actions.



ADRA Sudan’s key values are:

  • Respect to individuals without regard to their race, gender, culture, family background, or belief system, especially the most vulnerable of society, such as women, children, elderly, poor, and people with special needs;
  • Integrity and transparency in relationships with all persons, organizations, systems, and processes, including the ADRA network;
  • Excellence in all activities.


 Duties and responsibilities:

  • Update and manage ADRA website, ensure current data and efficient feeding of information of operation and program;
  • Identify, modify, develop, and find solutions for solving computer systems problems
  • Support with the design and add new features to the website such as ADRA Sudan face book posting and twitter posts;
  • Link ADRA Sudan web page with data derived from the Information Management System in order to produce live feeding data;
  • Monitoring regularly the leased line internet connection to ensure adequately operating;
  • Ensure that emailing services are operating effectively and efficiently;
  • Assist with data base or other web applications needs;
  • Conduct staff training on computer basics and the use of MS Office applications and networking upon request from staff members;
  • Assist, as needed, with developing databases or other application needs for the staff both in the main office in Khartoum and in the regional/field offices;
  • Regularly update anti-virus programs and ensure the entire network and computers are virus-free;
  • Assist in establishing a clear, back-up policy for ADRA Sudan and undertake the necessary steps for this activity including designing a schedule and materials list, ensure back up and archives are made and stored as scheduled;
  • Undertake the repairing and maintaining of LAN-s, internet systems and general IT maintenance and training— as per needs of ADRA Sudan;
  • Responsible for ensuring that all IT devices and accessories (Photocopiers, computers, phones and laptops, scanners, and externals) are well maintained and working properly;
  • Oversee repair of computers and IT equipment at a local level, when possible - facilitate and advise on best, safest and most economic solutions.
  • Maintain an efficient Network for all ADRA Sudan offices;
  • Identify equipment and accessories required for the smooth functioning of computers and IT equipment in ADRA Sudan offices;
  • Facilitate the purchase of computer and IT related items through the Logistics Department;
  • Maintain the mail server and assign addresses as instructed by the Logistics Manager or his assignee;
  • Assisting the logistics staff in inventorying and tracking IT assets;
  • Maintain proper documentation of all IT equipment including system profiles, warranties and IT stock/accessories;
  • Organize and maintain central filing system of satellite systems in the ADRA Sudan main office;
  • Proactively ensure that team members operate in a secure environment and are aware of IT policies;
  • Maintain and deploy ADRA Sudan Management system for projects, staff and Emergency management, provide administrative oversight and manage relationships with all program partners; identify and resolve issues, ensure appropriate support and staff training;
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

 Minimum Qualification, Skills and Experience Required:

  • Diploma degree, preferably in areas such as Computer Science or IT Management.
  • Minimum 2 (Two) years as ICT Assistant or similar positions, preferably in INGO or humanitarian organizations and/or supervisory/coordination positions.
  • Excellent command of the English language (verbal and written) with a proven ability to rewrite technical information for non-experts;
  • Excellent computer skills in a full range of software, including: MS Office (Word, Excel, Outlook, PowerPoint),
  • Experience with working in a multicultural team;
  • Able and willing to travel in - country for short periods of time.


ADRA is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, disability, or any other protected status with respect to recruitment, hiring, upgrades, training, promotion, and other terms and conditions of employment. This policy complies with applicable state and local laws governing non-discrimination in employment.



The Organization values people from diverse backgrounds, working to create an open atmosphere of trust, honesty and respect. Harassment or discrimination of any kind – including that involving race, color, religion, gender, age, national origin, citizenship, disabilities, sexual orientation, veteran status, or any other similarly protected status – is unacceptable. This principle applies to all aspects of employment, including recruitment, hiring, placement, transfer, promotion, layoff, recall, termination and other terms and conditions of employment.



Being employed by the Adventist Development Relief Agency requires personal commitment to its mission and lifestyle.  The holder of this position will reflect in their personal and professional life the Organization’s values, as referred to in the ADRA Sudan Handbook.






   Application Guidelines:

  • Interested candidates are requested to submit their application along with the updated CV and copies of academic and experiences certificates to the HUMANITARIAN AID COMMISSION (HAC) Labor office. or throught Sudanjob.net
  • Deadline for applications is 10 working days from the date of the announcement.

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