The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries throughout the world, including Sudan. DRC/DDG fulfils its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action. 

The Danish Refugee Council (DRC) has been operational in Sudan since 2004, focusing primarily on the conflict in Darfur. DRC devoted, on the ba­sis of humanitarian principles to securing the Protection of refugees and internally displaced persons (IDPs), and to promoting long term solutions to the problems of forced displacement. DRC works in the context of conflict-induced displacement of populations and in return and reintegration situations

Overall Purpose of the Role:

The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer (Information Management) will work closely with the MEAL Manager and other MEAL team members and contribute the development of high-quality monitoring tools, promoting accountability to affected populations, documenting lessons learned from programme activities, and assisting in project evaluations. The MEAL Officer (IM) will lead country team’s information management processes under the direct supervision of the MEAL Manager. These processes will include database management, the development of MEAL tools, ensuring compliance with data protection policies, and supporting on the Feedback and Complaints Response Hotline. The MEAL Officer (IM) will play a crucial role in developing and maintaining the information systems that ensure the quality of DRC programming, ensuring participation and accountability to affected populations, and ensuring donor compliance. 

Experience and technical competencies:

• Minimum two (2) years of experience in a relevant position in Information Management and/or Monitoring, Evaluation, Accountability and Learning (MEAL)
• Experience working in administration and/or operating phones, receiving complaints and registering them for follow up
• Able to work on a high level with Word, Power Point, Access, and Excel
• Experience in online data systems (like ONA) and/or PowerBI is a strong advantage
• Good analysis and report writing skills
• Excellent communication skills
• Previous experience in an international NGOs and/or institution is a strong advantage
• Excellent interpersonal skills and ability to work and deal successfully in multi-cultural environment
• Committed, honest and eager to learn.