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Human Resources Coordinator
GOAL Ireland

GOAL believes in a world where poverty no longer exists, where vulnerable communities are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities. Join our team and help bring this vision to life.
 



 


 Vacancy No: Re-advertisement
 Section/Unit: Human Resource
 Grade Level: Grade 10, Step 1. Gross Monthly Salary USD 2,531.49
 Supervisor: Country Director
 No. of Post: 1
 Duty Station: Khartoum
 Duration: One Year Renewable, with three-month probation period
 Closing Date: 30 Nov 2022

 
 Background:

GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. 

 

GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition,  healthcare and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS. 

 

GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Khartoum. The current GOAL programmes focus on four main sectors:  Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL). 



 
 Duties and responsibilities:

The Human Resources Coordinator oversees human resource activities in Sudan, including recruitment and selection, review, update and implementation of HR policies and procedures, performance management, staff development and remuneration.

 

HR Policies, Procedures and Adherence to Best Practices

  • Oversee the development, in accordance with GOAL international practices and local employment legislation, donor compliance and implementation of the GOAL’s HR handbook
  • Ensure HR policies and procedures aligns to HR functional areas and that programmes are in line with GOAL values and principles.
  • Provide support to managers on employee relations and performance management, ensuring that issues are dealt with in a fair and consistent manner. This may include overseeing disciplinary and grievance procedures.
  • Work with senior managers to optimize and forward plan organizational structures for maximum operational efficiency
  • Ensure confidentiality is maintained throughout the HR team.

Recruitment Planning and Staff Selection:

  • Ensure all recruitment are carried out in line with the recruitment policy and laws of the land.
  • Ensure a transparent, timely and efficient recruitment process.
  • Advertise/upload vacancies through GOAL recruitment greenhouse, Relief web, government agencies, networking and referrals.
  • Shortlist candidates, interview along with technical managers and support the selection of the best candidates.
  • Manage reference checks, ATCS and job offers. 
  • Manage the HR orientation for all new staff.

Inductions, Training and Staff Development:

  • Oversee staff inductions.
  • Coordinate development of standard staff induction materials and group induction days
  • Work with Budget Holders/Financial Controller to develop and seek funding for staff development, aiming to ensure staff have appropriate training to keep performance at the top level.
  • Support line managers and department heads review training needs through assessments and review of performance appraisals and work with managers to organize training, development and mentoring initiatives to meet gaps,
  • Maintain a training tracking sheet to monitor trainings identified during appraisals and record all trainings completed
  • Conduct exit interviews with staff who are leaving and report to the line managers on key trends.

Staff Management

  • Line management responsibility of for all human resources personnel based in Khartoum and field; communicating clear expectations, setting performance objectives and workplans, providing regular and timey feedback to continue their professional development.
  • Strengthen and build the capacity of the Huma Resource team

Performance management:

  • Support management team in the development and implementation of an effective and objective performance appraisal system
  • Support management to ensure appraisals are being conducted regularly and appropriately
  • Support managers and supervisors with training in objective setting and conducting staff appraisals as required
  • Maintain a training database of agreed training requirements and work with line managers and supervisors to help ensure training are conducted within a reasonable timeframe.

Compensation and Benefits:

  • Support the management in the review of staff compensation package 
  • Be the focal point for Birches salary reviews and provide recommendation on adjustments of pay when necessary to ensure competitive pay
  • Monitor market conditions related to benefits to ensure national staff benefit levels are competitive
  • Ensure effective management of staff Pension schemes, Medical Insurance and processing compensations on accidents and other staff related insurance claims

Personnel Administration and Documentation:

  • Prepare payroll every month and submit to Finance/ System Director for review before it’s approved by the CD
  • Review the staff database and HR files on a frequent basis, ensuring they are maintained to the standard and kept up to date
  • Ensure audit issues are addressed as per the agreed timeline
  • Ensure staff contracts are kept up date and that all staff whose contracts are not going to be renewed are informed in line with the HR handbook.
  • Ensure that timesheets are completed monthly for all staff and confirm that all exiting staff have complete the process. Also share the timesheet tracker on 10th of every month.
  • Ensure all contract terminations are appropriately documented and all owed monies are paid to the departing staff member in a timely manner
  • Work with line managers and department heads to maintain leave plans for all staff, update the leave tracker on monthly basis and share with staff for better planning to avoid gaps.
  • In consultation with line managers, ensure that there is cover for staff going on leave.
  • Keep records in hard and soft copies of approved leave requests.
  • Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of employment status.
  • Manage processes related to disciplinary actions, staff exiting and termination.
  • Respond to employee related queries and provide services to all HR related inquiries and requests.
  • Administer and participate in the review of the GOAL Sudan HIV and AIDS Workplace Policy
  • Ensure work/residence permits/Vaccinations is issued for all expat staff and other requirements. And ensure the trackers are maintained and kept updated/shared with expat team.
  • Liaise with the Legal advisor on labour issues at Ministry of Labour and the Courts

Safeguarding:

  • To foster an inclusive working environment which is non-threatening and safe for all. An environment that addresses safeguarding adequately in its processes and where the barriers to raise and discuss concerns about safeguarding issues are identified and where possible mitigated.

Values & Behaviors:

  • Strong commitment to upholding and promoting GOAL’s values; Respect, Integrity, Courage, Partnership and Humanitarianism.

Other duties:

  • Keep track of issues relevant to HR such as the introduction of new policies.
  • Network with GOAL Global HR Group/HR Managers from other INGOs to keep informed of HR-related issues.
  • Ensure all staff have valid ID card.
  • Manage the HR & Admin team

Any other task assigned by the line manager


 
 Minimum Qualification, Skills and Experience Required:

  • Master’s/Bachelor’s degree in human resources, business administration, or related field.
  • Minimum of 7 years of senior-level experience in Human Resource Management, out of which 4 years should be supervisory/managerial experience.
  • Comprehensive knowledge of Sudan Labour Law.
  • Fluent in English both writing and speaking
  • Competent computer skills; Microsoft Word/Excel/PowerPoint/Outlook
  • Excellent administration skills and a strong attention to detail.
  • High level of discretion and confidentiality
  • Calm, analytical with diplomacy and communication skills.
  • Organized, a self-starter and an enthusiastic team player.
  • Ability to work under pressure to pursue multiple tasks simultaneously to successful conclusions
  • Ability to work at own initiative

Personal qualities

  • Self-motivation, enthusiasm and results-focused.
  • Flexible, adaptable and comfortable with ambiguity.
  • Negotiating, influencing and holding to account.
  • Pragmatic and solution-oriented.
  • Committed to high standards and continuous improvement.
  • Ability to move between big picture and detail.
  • Commitment to principles of diversity, equity, inclusion

Accountability within GOAL

 

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

  • Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

  • Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates. 

General Terms and Conditions

  • This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.








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