a Well Known Bank in Qatar – Doha Opening new vacancies:

Age: 22 – 27 Years Old

Job Purpose / Role:

·         The purpose of Retail Collections Department within the Banking Operations SBU is establishing effective management of problematic accounts with the end view of minimizing losses in the retail credit portfolio.

Duties:

·         Follow up on delinquent accounts to maximize recovery and minimize losses from Retail Portfolio by

§  Contact Customers for delinquent payments and update on the Collections System

§  Perform rehabilitation, restructuring, work-out and directs recovery and/ or legal actions (both criminal and civil actions)

§  Help in early identifications of skips and remedial action and perform early trading activities

§  Arrange to block defaulters and guarantors accounts to recover past dues

§  Follow up with employer for End of Service benefits in case of resignation/termination cases

§  Filing of Insurance claims in case of Death & Loss of employment as appropriate

·         Achieve daily calls targets and monthly collection target as per KPIs

·         Degree level education or relevant professional qualification

·         1-2 years in banking related roles especially in Collections and/or Contact Centre environment

·         Deep knowledge of various retail banking products and segments 

·         Ability to think creatively and problem solving