Job Responsibility:

·         Adhere to all information technology and security policies, maintaining a focus on data security

·         Provide the capability for hardware and software engineers and developers to work unrestricted in a safe environment with a methodology to securely transfer work products.

·         Manage and monitor information systems and infrastructure

·         Install, configure, test and maintain operating systems, applications and system management tools

·         Proactively ensure the highest levels of systems and infrastructure availability

·         Write and maintain custom scripts to increase system efficiency and reduce touch labor

·         Participate in the design of information and operational support systems

·         Monitor and test network and application performance for potential bottlenecks, identify possible solutions, and work to implement fixes

·         Maintain security, backup, and redundancy strategies

·         Liaise with vendors and other IT personnel for problem resolution

·         Prioritize work to meet level of service deadlines

·         Entering, prioritizing, documenting, and actively resolving user support requests

·         Provide cross-site support, both remotely and when necessary in-person.

·         Active Directory administration

·         Qualified candidate must have BS/MS in Computer Science or related field; proven work experience in installing, configuring, and troubleshooting software development environments; experience with virtualization and containerization; networking and scripting skills.

·         Two to three (2 -3) years of experience in Information Technology and be comfortable working in a fast-paced dynamic environment.

·         The candidate must have experience supporting Windows and Linux operating systems.