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Duties and responsibilities:
· Spokesman of the global Company Transports and Logistics strategy of the DSI. · Understand the business to become force proposal · Raise the IT budget and control its consumption follow-up · Manage IT Human resources (see deliverables here after) · Plan, organize and assign tasks to the IT team to ensure smooth running of operations (Production follow-up, Hotline, Administration, Management) · Manage IT Hardware resources (see inventory and capacity planning in deliverables here after) · Manage IT projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, acceptance letter · Ensure continuity of service for Infrastructure (IT computer room, power feeding, data and electrical cabling, telecommunications) + Systems (AS/400, Windows (including email)) hardware and software administration + Business applications · Must be the warrantor or custodian of the group norms and policies respect: Use only Business applications/IT services compliant with Company AL IT catalog to address users’ needs · Ensure a ITIL IT support process (single point of contact for hotline, GLPI ticketing, troubleshooting, logs analyze, reporting, Centre on monitoring) for users in the country and eventually for smaller countries under responsibilities in EAREG · Ensure production follow-up on a daily, weekly, monthly basis · Ensure data backups (local archiving and external archiving) · Ensure systems backups |
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Minimum Qualification, Skills and Experience Required: · Degree in Information Technology or Computer Science · Minimum 7 years of relevant experience in IT · Managerial / Leadership · Communication Meeting skills · Customer care, Synthetic, Conceptual · Supervisory, Technical, Analytical · Knowledge in AS 400 server · Relevant Cisco/Microsoft certifications
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Opportunities & Careers It’s Our Vision |
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