VAS Specialist for a Mobile Value Added Services and Solution Provider Company in Sudan

(Male, Female)

·         Develop, maintain and control specifications for company VAS and messaging product portfolio taking customer concerns, business processes, organizational, cost and vendor product limitations into account

·         Co-ordinate implementation of products between network and IT, market, sales customer services, and supplier(s).

·         Manage product lifecycle.

·         Prepare product related forecasts and follow-up on the product performance

·         Have an updated knowledge on competitor initiatives in the VAS area and of best of practice relevant international benchmarks.

·         Prepare product related forecasts and follow-up on the product performance.

·         Perform Sales and Customer Service Training.

·         Making of user guides, service user friendly descriptions and assisting in all text descriptions done for the user interfaces.

·         Define user requirements and support functional user testing, making of user guides and product descriptions.

·         Answer user queries and resolve problems in product functionality.

·         Capture and update frequently asked questions on use of products.

·        Should have a minimum University Degree (Business or Computer/Telecom Engineering) with 3+ years in telecommunication product development, or ORA diploma with 6-8 full working experience and familiar with telecommunication product development.

·        3 years Of Experience.

·         Leadership abilities

·          Detail oriented

·          Self-motivated and willing to learn

·          Fluent in English and Arabic

·         Good knowledge of networking and maintenance