With clients ranging from small independent businesses to large chains, the candidate must be able to offer specialist, professional and competitive travel products to meet the demands of the travel market, which includes online bookings and tailor-made trips.

• Promoting and marketing the business
• Dealing with customer queries and complaints
• Providing advice about visas or passports
• Recruiting, training and supervising staff
• Managing budgets
• Maintaining statistical and financial records
• Planning
• Selling holidays and insurance
• Meeting profit or sales targets
• Preparing promotional materials and displays

Skills:-

• Commercially aware
• Numerical ability
• Excellent communication skills;
• Diplomacy and tact;
• Innovation and energy with a desire to drive others;
• Commitment to people management;
• Sound judgment with attention to detail;
• Competent IT skills;
• Strong organizational skills;
• Resilience to cope with long hours and pressure at peak times;
• A genuine interest in travel.        

Requirements:-

1. B.Sc. in Management, Business from a reputable university.
2. Sudan Airways Certificate
3. Amadeus Certificate
4. IATA Certification is preferable
5. Familiar to EK SPRK system
6. Minimum 10 years’ experience, last 5 years as a travel agency manager and managing customers & corporations
7. Familiar with windows and internet usage