The Overall mandate of the United Nations Department of Safety and Security (UNDSS) Sudan is to provide leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the programs and activities of the United Nations System.

UNDSS Sudan is supporting the UN Agencies besides an International Non-Governmental Organizations (INGOs) to enable them to conduct their operations in the safest way possible. To address the need to improve the Information Technology systems in relation to safety and security of UN and INGO staff working in Sudan, UNDSS Sudan is planning to recruit ICT Associate to assist in providing technical support to UNDSS in communication, information system, identification as part of the services provided to UN staff and INGO’s in the country.

Key Functions

• Compliance with corporate information management and technology standards, guidelines and procedures for United Nations technology with a strictly secured environment.
• Advise the Security Advisor in all issues related to information technology (IT), and act as the technical focal point for the development of security telecoms, data communication and information system.
• Provide IT support for UNDSS staff, including installation and maintenance of software and hardware, assist in troubleshooting network problems, provide advice on upgrade of software and hardware.
• Develop, update and maintain up-to-date and functional ID Card system (IDTel) database and generate reports as required, issue ID cards for UN personnel as per the SOP 29.
• Develop and monitor the use of Geographic Incident analysis Tool (GIAnT) system; provide relevant training for UNDSS users.
• Develop, maintain and monitor Electronic Daily Staff List (E-DSL) database; develop additional reports, staff lists as required. Provide support and training to EDSL database users.
• Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis.
• Ensure regular backup and off-site storage of the UNDSS share drive in line with corporate information management technology standards, guidelines and procedures for the UN technology environment.
• Act as UNDSS representative at local Inter-Agency ICT working Group.
• Install, support, and maintain security related data-base management systems.
• Generate reports, statistical charts from GIAnT and E-DSL database as required.
• Assist in preparation of conference rooms (video projector, microphone, and remote control for PowerPoint presentations).
• Perform all other assigned duties or tasks designated by the Field Security Coordination Officer (FSCO)/ Deputy Security Adviser (DSA) /Security Adviser (SA).

  Reporting and supervision

  Supervisory controls: The incumbent works under direct supervision of the Security Adviser (SA). The ICT Associate must keep supervisor informed of all his activities.

  Personal Work Contacts: Contacts include the SA, DSA, FSCO, Admin., UNDSS IT Head Office, UN Agencies, INGO’s.

   

Education:
Secondary School Certificate with IT experience, preferably University Degree in Computer Science but not mandatory.
Work Experience:
At least 6 years hand-on working experience in the field of IT particularly Data Base Management Systems (DBMS) , VoIP telephony and TCP/IP networking, previous employment with a UN agency is an advantage. Knowledge of Operating ID Card equipment, designing and producing ID Cards.
Languages:	• Excellent communications skills, both orally and in writing in English.

 

Only short-listed candidates will be contacted.
Women Candidates are highly encouraged to apply.
Notice
UNDP, as a matter of practice, does not charge any application, processing fee at any stage of the recruitment.