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Communication Coordinator
Saferworld

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. We use this evidence and learning to improve local, national and international policies and practices that can help build lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives, free from fear and insecurity. We work in 12 countries across Asia, Africa and the Middle East.

 


 Vacancy No: #
 Section/Unit: Conflict Sensitivity Facility (CSF)
 Grade Level: E.0
 Supervisor: CSF Director
 No. of Post: 1
 Duty Station: Sudan or locations where Saferworld has an operational presence or home-based will be considered
 Duration: Fixed-term, until March 2025 with the possibility of extension, subject to funding and performance
 Closing Date: 06 April 2024

 
 Background:

Contract terms and hours: 
  • Terms of contract: Fixed-term, until March 2025 with the possibility of extension, subject to funding and performance 
  • Probation: 3 months
  • Annual Leave: 28 days per calendar year (January-December) in addition to agreed Sudan public holidays. 
  • Hours: Standard working week is 37.5 hours a week
  • Medical insurance: As per Saferworld Sudan’s medical insurance
  • Sudan Social Insurance: 17% contribution from Saferworld
  • Taxes: Saferworld deducts and remits Sudan income tax for all its employees, regardless of nationality.
  • Work eligibility: If Sudan-based, must have the right to live and work in Sudan

Background: 

 

Saferworld is an independent not-for-profit international organisation working to prevent violent conflict and build safer lives since 1989. We work with people affected by conflict to improve their safety and security, and we conduct wider research and analysis. We use this evidence and learning to improve local and national policies and practices that help build inclusive peaceful societies, while at the same time engaging internationally to reduce conflict and advance conditions for peace. The contribution we make rests on the partnerships and alliances we build with civil society networks, entities and movements, and with like-minded institutions, and through constructive engagement with local and national governing bodies and multilateral institutions. Our programming stretches across Africa, Asia and the Middle East, and in policy/advocacy centres in London, Beijing, Brussels and Washington DC. Our priority is people – we believe in a world where everyone enjoys the rights and freedom to live with dignity, free from fear and insecurity – and we are invested in the processes to bring about transformative solutions for lasting peace.

 

Description of the Conflict Sensitivity Facility (CSF): 

 

The CSF is part of Saferworld’s Conflict Advisory Unit (CAU) and it aims to:  support the integration of conflict sensitivity into the policies, practices, and programmes of aid actors in Sudan. It draws upon Saferworld’s extensive experience of supporting similar processes in a range of contexts, coupled with our deep contextual knowledge and long-term, established relationships with Sudanese civil society from across the country.  Over the past six years, for example, Saferworld has designed and built up the Conflict Sensitivity Resource Facility (CSRF) in South Sudan. Saferworld has been working on and in Sudan and South Sudan since 2002, including on issues of community security, small arms control, and gender equality and transformation, as well as providing advisory services and technical support on conflict sensitivity to the aid community. 

 

 

 



 
 Duties and responsibilities:

Job purpose:   

 

The communications coordinator will lead on the development and delivering the CSF’s communication strategy. The post holder will be expected to lead on the following: management of the CSF social media platforms, multi-media content production, management of CSF website and administration requirements of the CSF team. 

Roles and responsibilities: 

 

  • Strategy 
    • Support the updating and implementation of the CSF’s communications and advocacy strategy and communications plan in collaboration with the Director and wider CSF team.
    • Continuously engage and manage coordination with Saferworld London and Sudan communications teams, ensuring cohesiveness and standardisation.
    • Ensure that CSF’s communications strategy is in line with all relevant SW and donor guidelines and requirements for communications and branding.
  • Management and oversight
    • Manage CSF website ensuring content is up to date, coordinating inputs and supporting with trouble shooting.
    • Manage CSF social media platforms in both Arabic and English, coordinating inputs, posting, ensuring content is up to date, and respond to queries.
    • In line with the communication strategy, engage with different groups on social media utilising a variety of platforms such as twitter, Facebook and potentially clubhouse. Allowing for a two-way interaction between CSF and target group.
  • Content Development and Production
    • Write and coordinate content for a range of products, including stories of change, briefings, toolkits, workshop reports, and blogs in line with CSF and Saferworld’s style guidelines with the communications team’s support.
    • Coordinate the input, sign-off, design and publishing of major publications with CSF Director. 
    • Lead the development of short videos as part of project activities with support from CSF and London teams
    • Explore the development of audio-visual formats for CSF communication and outreach engagement.
    • Support the production of other organisational communications materials, such as banners and promotional materials, and ensure they are in-line with CSF and Saferworld brand guidelines. 
    • Manage CSF photo library including procuring external images, adding internal images, captioning, maintaining quality of images, and maintaining general quality.
    • Support CSF team in translation and verification of translated items ensuring accurate production and quality assurance. 
    • Act as technical CSF focal point for editing, montage production, and quality verification.
  • Administration and knowledge management:
    • Management of all CSF mailing lists including updating of lists and sharing with relevant parties. 
    • Oversight of internal CSF knowledge management system on MS teams, ensuring ample usage, maintenance and backing up. 
    • Compilation data entry of day to day monitoring follow up of activities including attendance sheets, monitoring reports, survey follow ups and others as requested by director. 
  • Support to core functions of the CSF: 
    • Support the implementation of the communications strategy, including: using social media platforms to raise awareness of the value of conflict sensitivity for Sudan’s aid sector and disseminate CSF products; plan and develop content in English and Arabic for the CSF’s online presence.
    • Support capacity building, analysis and learning activities of the CSF, working closely to support colleagues in the delivery of trainings, capacity support, and analysis activities. 
    • Interpretation at events

Key working relationships

  • CSF team – work collaboratively with the CSF team and consortium in future to link the capacity building agenda with the project’s research, analysis, outreach, and learning work;
  • London comms
  • Donors, UN Agencies, INGOs and NNGOs – develop and maintain relationships with donors and other organisations working in Sudan, on conflict sensitivity issues, or on the Sudanese context more broadly.
  • Aid workers – network with individual aid workers to support CSF’s outreach with regards to capacity building, information sharing and learning around conflict sensitivity.

 

Scope and accountability

 

Decision making and limits of authority
  • Decisions relating to design and management of CSF’s communication strategy and approach, with input and approval from CSF Director
  • Decisions relating to design and delivery of CSF’s communication activities, with input and approval from CSF Director
Financial resourcesN/A.
Other resources
  • Contribute to report writing, and quality and accurate information sharing
  • Responsible for and in custody of Saferworld equipment, such as a Laptop and mobile phone.
People managementN/A
Legal, regulatory and compliance responsibility
  • Comply with Saferworld’s policies and procedures, including HR and safeguarding policies 
  • If and when authorised, act as the senior manager with corporate responsibility, in the absence of the CSF Director.

 


 
 Minimum Qualification, Skills and Experience Required:

 

Person specification 

 

Knowledge, qualifications and experience

 

Essential requirements:

  • A university degree in communications, media, graphic design, languages, or relevant field;
  • At least 2 years of relevant work experience in communications, graphic design, content production, photography, or related field;  
  • Experience in designing and producing content for mass sharing, social media and audio-visual production;
  • Experience and comfort in facilitating problem-solving discussions, reflection sessions and/or trainings;
  • Capacity to produce high quality outputs in English and Arabic;
  • Demonstrated ability to learn quickly and adapt to changing contexts;
  • High standard of computer literacy;

 

Desirable requirements:

  • Sudan or regional experience;
  • Experience and comfort in providing mentorship, guidance, and support to a range of actors;
  • Experience working with communication products (e.g. mailing lists, social media content generation)
  • Experience writing or contributing to global discussions around aid reform and learning;
  • Experience working in a conflict-affected context;

Saferworld is an equal opportunities employer. We encourage candidates from disadvantaged groups and candidates with disabilities to apply.

 

 

Skills and abilities

  • Project management skills to ensure timely and quality communications products by working with media, 

researchers, translators, photographers, illustrators and graphic designers.

  • A curious and problem-solving disposition;
  • An excellent listener with an open mind to understand and learn from different perspectives;
  • Willingness to undertake regular field visits and interact with different stakeholders;
  • Ability to work collaboratively and constructively in a team;
  • Ability to learn quickly and adapt to changing contexts;
  • Ability to tailor communication style and content to different audiences;
  • High standard of computer literacy (including familiarity with social media).

 

Personal qualities

  • Commitment to and compliance with Saferworld’s safeguarding principles
  • Commitment to respect and value equality and diversity, and understanding of how this applies to own area of work
  • Commitment to own continuing personal and professional development
  • Commitment to the vision, mission and values of Saferworld

Commitment to improving international engagement in conflict-affected contexts and sharing experience-based ideas as to how this can be achieved.

 

Other requirements

  • Travel to sub-national and remote locations in Sudan to areas recently affected by violent conflict may be required;
  • Occasional travel in the East Africa region. 

 

 

Application process 

 

Send your CV and a covering letter addressing the person specification and why you feel your experience matches the requirements of the role and send to jobs@saferworld.org.uk.   ((Ref CSF Communication Coordinator) More information about the role and Saferworld can be found here http://www.saferworld.org.uk/jobs/jobs

 

Deadline for applications:  April 06th 2024 

 









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